Terms of Service
ReplAi
Last updated: January 2026
1. Introduction
Welcome to ReplAi. These Terms govern your use of our AI-powered customer service platform. By using ReplAi, you agree to these Terms.
2. Eligibility
You must be 18+ and have authority to enter these Terms on behalf of yourself or your organisation.
3. Your Account
You're responsible for maintaining account security and all activity under your account.
4. Our Services
ReplAi provides AI-powered automation tools for customer service, integrating with messaging platforms, e-commerce, and shipping providers.
5. Acceptable Use
Use ReplAi responsibly and lawfully. Don't violate laws, send spam, impersonate others, or reverse engineer our services.
6. Third-Party Integrations
ReplAi connects with Meta, Shopify, and Bosta. Your use is subject to their terms as well.
7. Your Content
You retain ownership of your data. You grant us a limited license to process it to provide our Services.
8. AI-Generated Responses
AI may occasionally produce errors. You're responsible for monitoring automated responses.
9. Payment
Paid plans are billed in advance. All payments are non-refundable except as required by law.
10. Intellectual Property
ReplAi and its associated logos and features are our property, protected by IP laws.
11. Disclaimer
Services are provided "as is" without warranties of any kind.
12. Limitation of Liability
Our total liability won't exceed the amount you paid us in the 12 months preceding the claim.
13. Termination
You can close your account anytime. We may suspend access if you violate these Terms.
14. Contact
Email us at team@replai.now
By using ReplAi, you agree to these Terms of Service.